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located inside the provo towne center

We are a reservation-only private indoor play facility


call/text: 435-731-7224

    having a party??

    Please do not book back-to-back single sessions for a party. For party reservations please use the "Discounted double session party time"

    if you have any questions or problem making a reservation please call or text us at 435-731-7224

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    waiver

    Waiver (Matthew's Place, LLC) (pdf)

    Download


    How it works......


    1. Make an online reservation up to 3 hours in advance of your desired time.  The entire facility will then be reserved exclusively for your group.


    2. Show up at your reserved time with your friends or family.  Although our max groups size is 15, we recommend groups no larger than 12 to best enjoy the facility.


    3. A Matthews Place employee will greet you at your reserved time.


    4. Sign participation waiver and pay your fee (we prefer venmo but accept cash and credit cards).


    5. PLAY!!  The entire place is yours for the reserved time.

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    Frequently asked questions

    How many people can we bring?

    can we reserve more than one SESSION?

    can we reserve more than one SESSION?

    While we do not strictly enforce our capacity limit of 15 people (total including parents, kids, grandkids); we find that groups larger than about 15 don't have room to fully enjoy the facility.  We are not a large space, our main play area is only about 1,000 ft2.

    can we reserve more than one SESSION?

    can we reserve more than one SESSION?

    can we reserve more than one SESSION?

    Yes.  For 1:45 reservations please use the "double session" reservation option. 

    Can we host a party?

    can we reserve more than one SESSION?

    What about party decorations?

    While we are not set up specifically as a party venue you are welcome to host your party here.  Please use the "discounted double session party time" reservation button.  Please text or call us if you have any specific needs for your group.

    What about party decorations?

    Why is a double-session for a party more expensive than two back-to-back DISCOUNTED single sessions?

    What about party decorations?

    We do not currently offer a "party package".  We do have a few decorations you are welcome to borrow; or you can bring your own decorations.  

    Why is a double-session for a party more expensive than two back-to-back DISCOUNTED single sessions?

    Why is a double-session for a party more expensive than two back-to-back DISCOUNTED single sessions?

    Why is a double-session for a party more expensive than two back-to-back DISCOUNTED single sessions?

    Our goal is to provide a safe and affordable place for families with children with special needs to play and spend time together in a safe environment.  We are committed to keeping our single session family play time as affordable as possible to reach as many families as possible.

    what about food?

    Why is a double-session for a party more expensive than two back-to-back DISCOUNTED single sessions?

    Why is a double-session for a party more expensive than two back-to-back DISCOUNTED single sessions?

    We do not currently serve any food.  You are welcome to bring in your own food such as party cakes or refreshments, pizza, or Chick-fil-a.  We have a small fridge/freezer unit you can use.  We also have a serving table where you can set up your food or snacks.

    MY GPS TOOK ME TO THE PROVO TOWNE CENTRE MALL? WHERE ARE YOU?

    MY GPS TOOK ME TO THE PROVO TOWNE CENTRE MALL? WHERE ARE YOU?

    MY GPS TOOK ME TO THE PROVO TOWNE CENTRE MALL? WHERE ARE YOU?

    We are located inside the Provo Towne Centre on the lower level near where Dillards used to be.  The best place to park and enter the mall is on the southwest side near Famous Footwear; this is the entrance on the freeway side and near the large electronic mall sign.  That entrance is on the lower level so you wont need to take an escalator or elevator.

    my kids dont have autism, can we still rent matthews place?

    MY GPS TOOK ME TO THE PROVO TOWNE CENTRE MALL? WHERE ARE YOU?

    MY GPS TOOK ME TO THE PROVO TOWNE CENTRE MALL? WHERE ARE YOU?

    Yes.  Many of our visitors are families with autistic children or other sensory challenges.  However, a large percentage of our visitors are families and groups that just want to have a clean safe fun place to play and hang out.  Kids of all abilities and ages benefit from unstructured sensory play.

    do you have any drop-in times?

    MY GPS TOOK ME TO THE PROVO TOWNE CENTRE MALL? WHERE ARE YOU?

    i am bringing my sisters/friends/neighbors kids; do they need a waiver?

    We are a reservation-only facility.   If you would like to visit for fun family play time, please make a reservation on our website.

    i am bringing my sisters/friends/neighbors kids; do they need a waiver?

    i am bringing my sisters/friends/neighbors kids; do they need a waiver?

    i am bringing my sisters/friends/neighbors kids; do they need a waiver?

    Yes.  Everyone participating needs a waiver on file.  You can download our waiver below and bring a copy for any friends that may be visiting with you.  You can sign waivers on arrival for your own minors.

    vISITOR POLICIES

    Parent/Guardian Supervision Required

    All visitors under 18 must be accompanied by a parent or legal guardian or responsible adult at least 18 years old.


    Socks Required

    All visitors must wear socks at all times (no bare feet).  Grippy socks are recommended. 


    Waiver

    All visitors must sign a waiver prior to entry; a parent must sign for any child under 18.  Waivers are valid for 1 year and must be resigned annually.


    Health and Safety

    Since we are a private use facility, only your group will be in the space during your reserved time.  .  Please cancel or reschedule if you are not feeling well or have been exposed to an individual with covid-19.

    FACILITY PHOTOS

    Provo Towne Centre, Provo, Utah

    Questions/Reservations: 435-731-7224